* On All Purchases of $500 or More Ex. GST
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1) Faulty Items
If a product is faulty and the fault has occurred within the product’s warranty period, the faulty product can be returned to QHDC Blickle Australia for a replacement or credit where the item is no longer available. If the product is tested and deemed not faulty by QHDC Blickle Australia the product will be rejected and you will not receive a credit for the goods.
The freight charge for the return of a faulty item is at QHDC Blickle Australia’s cost. To get shipping arranged please email or call us. Contact information can be found on the contact us page.
2) Return of Unwanted Items
At QHDC Blickle Australia, we offer returns on all products that you are unable to use or sell as long as they are in original unused condition. Our 90 day returns policy ensures you have ample time to return any unwanted items.
The freight charge for “returned goods” is at your own cost.
3) Shipping Errors
Sometimes accidents happen. If we have accidentally sent you the wrong item, we’re sorry! The incorrect product can be returned to QHDC Blickle Australia for a credit and replaced with the correct item.
The freight charge for Shipping Errors is at QHDC Blickle Australia’s cost.